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FAQ FAQ
Where is Lake Country?
The District of Lake Country is located near the centre of the Okanagan Valley, just north of Kelowna, British Columbia, Canada.

What is the GST?
GST is the Canadian Goods and Services Tax of 6.00% that is levied only on products purchased by Canadian residents.

What is the PST?
PST is the British Columbia Provincial Sales Tax of 7.00% that is levied only on products purchased by British Columbia residents.

I don't have PayPal. How can I pay for my order?
We also accept Credit Cards, Money Orders, Cheques, Bank Transfers or Cash.

Refer a Friend
After you receive your order we hope you will be happy with your shopping experience with us and that you will tell your friends about us. If you refer a friend to this site and they place an order, you both will receive a 10% discount on your next order. Please note your friend must mention you in the comments section of their first order for both of you to be able to take advantage of this offer - so make sure to remind her. Please note only one discount will be applied per order. If you refer more than one friend you can apply the other 10% discounts to future orders. You will receive an email with a discount code once your friend's order has gone through.

Swap Discount
Do You love to swap? Scrapbooking Swede is offering all the swap-craving scrapbookers out there a break. You will receive 5% off your swap purchase. All you have to do is send us the details of your swap then we will send you a discount coupon to use on your swap order.

Why can I not select to pay by credit card this time?
There is a minimum order amount of $10.00 required before you can pay for an online order by credit card. If your order total is less than $10.00 Cdn, please select another payment method.

What are your store hours?
We are open
Tuesday to Saturday: 10:00am - 5:00pm,
Sunday and Monday Closed

Can I order online, then pick my order up in the store?
Definitely! As long as your shipping address is within BC, you can select Store Pickup for your Shipping Method when you checkout. There will be no shipping charged to your order, and you will receive an e-mail notification when your order is ready to be picked up. Once you have received notification that your order is ready, you are welcome to come by the store during regular business hours.

If you have a question that is not answered here and you can not find the information, email us and we will help you out.

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American Crafts - MiniMarks - Frosty Phrases
American Crafts - MiniMarks - Frosty Phrases
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Rusty Pickle - Mayflower - Captain William Bradford
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